Registered address
Company number 12674897
Company Vat Number 456 3585 64
Fuchsia Cottage 20 Main Road Dowsby Bourne Lincolnshire
PE10 0TL
DELIVERY & RETURNS
Delivery: We offer a UK national delivery service via trusted couriers.
All items are subject to a delivery fee, delivery charges will vary depending on size & weight and delivery location of your ordered item.
Please allow 7-10 WORKING DAYS, plus your delivery service time, delivery service time by our group of carefully selected carriers is 1-2 working day after dispatch times.
All orders are prepared and thoughtfully packed by one of our specially trained staff members.
Returns
If you wish to return your order, please return your order in the same condition it arrived in the original packaging within 28 days to the address provided. Once we inspect the products and confirm they have been returned in good condition we will issue a full refund.
In the unlikely event your order arrives damaged or in unacceptable condition please contact us immediately via email, along with a digital photo attached showing the extent of the damage clearly, please also include reason, order number and full name and contact details. A member of staff will review your issue and will contact you within 48 working hours.
Out of Stock
Our sales team check our stock levels daily but in the event of an item being out of stock or exceeding the stated lead time. Our sales team will contact you within 48 hours to advise you of the delay and either place your order on back order or if requested offer a full refund within 5 working days of your order being placed
